91% of professionals see an AI value gap at their organisation
Phil Thomas ·
91% of professionals say there’s a gap between what AI could be doing for their organisation and what it’s actually delivering.
That number doesn’t surprise me. Most firms I talk to aren’t short of AI tools. Licences have been bought, a few people use ChatGPT, maybe there’s been a pilot. What’s missing is a clear view of where AI would make a real difference to how the business runs day to day.
So the gap stays open. It doesn’t stay open because the technology isn’t ready. It stays open because nobody has had the time to look properly at the work itself: the proposals, the reporting, the admin, the handovers, the hours that never get billed.
That’s what the AI Opportunity Review is for. It’s one free hour. We look at how your firm actually works and come away with three specific, practical places AI could help, along with a sense of what each would take.
No pitch deck and no obligation, just a clearer picture of where your gap is.
Source: Thomson Reuters, Future of Professionals Report 2026.
